Qualitative study assesses language policy need in Makhado, highlighting communication barriers and implementation challenges.
This qualitative study assesses the need for the development of a language policy at Makhado Local Municipality (MLM), where Tshivenḓa is the dominant language, but Xitsonga, Sepedi and Afrikaans are also spoken. The language policy and planning theory (LPPT) and the sociolinguistic theory of language rights (STLR) play a crucial role in ensuring inclusive and equitable governance. In South Africa, however, some local municipalities struggle to implement linguistic diversity in their communities. The findings from data collected from eight participants through semi-structured interviews reveal that the absence of a formalised language policy in MLM creates communication barriers, limiting residents’ access to municipal services. Furthermore, the findings show that challenges to the implementation of a multilingual policy are administrative constraints and resource limitations. The study argues that a well-defined municipal language policy is essential for promoting linguistic inclusivity, improving civic participation and ensuring equitable service delivery. This study highlights both the necessity and practical challenges of promoting indigenous languages in South Africa.
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Davhana et al. (2026) studied this question.
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