Construction of a core competence indicator system for nurses in humanistic care wards

Objective: To construct a scientific and practical core competence indicator system for nurses in humanistic care wards, explore the core competence dimensions and specific contents required for nurses in such wards to provide high-quality humanistic care services, and provide a scientific basis for the selection, training, assessment, and management of nurses in humanistic care wards. Methods: Combining the literature review method and the Delphi method, 15 experts from three Grade A tertiary hospitals and two higher nursing colleges were selected to conduct two rounds of Delphi expert consultation to establish the core competence indicator system for nurses in humanistic care wards. Results: The constructed core competence indicator system for nurses in humanistic care wards included 4 first-level indicators (interpersonal interaction, clinical practice, supportive collaboration, and self-development), 14 second-level indicators, and 33 third-level indicators. The recovery rates of expert questionnaires in the two rounds of consultation were 93.75% and 100%, respectively, indicating a high level of expert enthusiasm; the expert authority coefficients were 0.809 and 0.782, respectively; the Kendall’s concordance coefficients were 0.365 and 0.343, respectively, showing a high degree of coordination; the mean values of indicator importance assignment in the two rounds of consultation ranged from 1.60–5.00 to 3.66–4.93, respectively. Conclusion: The core competence indicator system for nurses in humanistic care wards constructed in this study has comprehensive dimensions, a clear hierarchy, and a reasonable weight distribution, which can provide a reference for the training of nurses in humanistic care wards.