Examines AI-driven innovations in SAP Basis to optimize performance and shift roles from operators to strategists.
For most of its history, SAP Basis has been a reactive discipline: monitor, patch, and resolve incidents after they surface. As SAP landscapes spread across hybrid cloud, that model no longer keeps pace. This paper examines how artificial intelligence is moving Basis from reaction toward prediction through predictive monitoring, automated root-cause analysis, intelligent ticketing, and continuous performance optimization. It reviews the business value organizations report from these capabilities, the obstacles that slow adoption, and the way the Basis role itself is shifting — from operator toward strategist, exception manager, and automation architect.
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Puneet Khatri (2026) studied this question.
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