The impact of a psychological support service on the mental well-being, stress, and burnout of U.K.-based health care professionals: A multiple-methods service evaluation.

= .013). Thematic analysis generated themes describing how the PSS supports the HCPs on various work-related and nonwork-related issues but identified areas of improvement: awareness and accessing the service, information and image of the service, relationship between the PSS and HCP managers/team leads, and the location of the sessions. Overall, a PSS dedicated to HCPs appears to be beneficial in supporting their mental well-being, which could potentially yield cost-related advantages by mitigating the risk of staff turnover. These findings may help guide policymakers in resource allocation for HCP support and inform the development of similar PSS models embedded within health care systems globally. (PsycInfo Database Record (c) 2026 APA, all rights reserved).