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July 2, 2026SustainabilityOpen Access

Assessing the Inbound Tourism Service Quality and Competitiveness Under the Concept of Sustainable Development

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Authors

JLJ LiJHJidan Huang

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Overview

Randomized trial assesses service quality and competitiveness in inbound tourism, highlighting implications for sustainability.

Key Points

  • The aim is to evaluate how service quality influences the competitiveness of inbound tourism within a sustainable development framework.
  • Developed a sustainability-oriented framework using 19 indicators across four dimensions.
  • Applied TIFN-AHP-TOPSIS model combining various data sources and expert judgments.
  • Conducted robustness checks using several analytical methods to ensure stability of results.
  • Shanghai, Beijing, and Hangzhou identified as leading tier cities.
  • Shenzhen, Chengdu, Guangzhou, Sanya, and Xiamen placed in the balanced tier.
  • Xi’an and Chongqing categorized as the potential tier for inbound tourism.

Cite This Study

Li et al. (2026) studied this question.

synapsesocial.com/papers/6a45ffa29ed1343031310074https://doi.org/10.3390/su18136607
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