What question did this study set out to answer?

This initiative aimed to improve patient engagement and care transitions through early telephone follow-up after discharge from a psychiatric emergency department.

July 8, 2026CureusOpen Access

Early Post-discharge Telephone Follow-Up in a Psychiatric ED: A Quality Improvement Initiative to Strengthen Care Transitions and Patient Engagement

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Authors

BPBhargav Patel JGJay Gopal CLChristian Little

Discussion

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Overview

Quality improvement initiative evaluates telephone follow-up to enhance patient engagement post-discharge.

Key Points

This initiative aimed to improve patient engagement and care transitions through early telephone follow-up after discharge from a psychiatric emergency department.
Implemented a 72-hour nurse-led telephone follow-up program for discharged patients.
Assessed medication adherence, follow-up appointment status, and patient satisfaction.
Summarized demographic characteristics and patient-reported needs.
37.7% of discharged patients were successfully contacted by the nurse navigator.
Among reached patients, 50% reported adherence to their medications.
Patient satisfaction averaged 4.45 for emergency care and 4.95 for the follow-up call.

Cite This Study

Patel et al. (2026) studied this question.

synapsesocial.com/papers/6a4de7d8d2ea289ef6282d32 https://doi.org/10.7759/cureus.112101

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July 8, 2026CureusOpen Access

Early Post-discharge Telephone Follow-Up in a Psychiatric ED: A Quality Improvement Initiative to Strengthen Care Transitions and Patient Engagement

View Full Paper

Ask AI

Bookmark

Authors

BPBhargav Patel JGJay Gopal CLChristian Little

Discussion

Member takes

Overview

Quality improvement initiative evaluates telephone follow-up to enhance patient engagement post-discharge.

Key Points

This initiative aimed to improve patient engagement and care transitions through early telephone follow-up after discharge from a psychiatric emergency department.
Implemented a 72-hour nurse-led telephone follow-up program for discharged patients.
Assessed medication adherence, follow-up appointment status, and patient satisfaction.
Summarized demographic characteristics and patient-reported needs.
37.7% of discharged patients were successfully contacted by the nurse navigator.
Among reached patients, 50% reported adherence to their medications.
Patient satisfaction averaged 4.45 for emergency care and 4.95 for the follow-up call.

Cite This Study

Patel et al. (2026) studied this question.

synapsesocial.com/papers/6a4de7d8d2ea289ef6282d32 https://doi.org/10.7759/cureus.112101

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