A Post-Occupancy Evaluation of Older People’s Energy Usage in UK Social Housing

This study applies Post-Occupancy Evaluation (POE) to investigate the gap between the design intentions of energy systems and older people’s energy-related practices in UK social housing. Interviews with the designers of social housing revealed that such systems are widely understood and represent standard practice. However, findings from interviews with the occupants suggest that many older people struggle to operate these controls due to a lack of understanding, confidence, or practical guidance. The research highlights that awareness and hands-on guidance are essential for transforming technical knowledge into energy-related practices among older occupants. The study highlights the need for updated and accessible home user guidance, regular POE, and collaborative education initiatives that bridge the gap between the design team’s intentions and older occupants’ practices. These strategies are crucial to ensure that energy-related behaviors align with policy and support the older people living in social housing.