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July 10, 2026Library ManagementOpen Access

Navigating through information governance turbulences at an air traffic management company in South Africa

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Authors

RMRefiloe MabasoMNMpho Ngoepe

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Overview

Qualitative study reveals fragmented information governance practices at an air traffic management company, indicating a need for coordination.

Key Points

  • The study aims to explore the current information governance practices at an air traffic management company in South Africa.
  • Qualitative study utilizing purposive sampling for participant selection from Air Traffic and Navigation Services (ATNS) employees.
  • Data collection through interviews and document analysis.
  • Information governance facets, including records management and knowledge management, exist but operate in silos within ATNS.
  • A recommended framework could enhance coordination and address organisational fragmentation.

Cite This Study

Mabaso et al. (2026) studied this question.

synapsesocial.com/papers/6a508f236eeac72a437a17dfhttps://doi.org/10.1108/lm-05-2025-0070
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