Internal corporate social responsibility and turnover intention in the context of digital transformation: organizational citizenship behavior and corporate social responsibility

Purpose This paper aims to review the latest management developments across the globe and pinpoint practical implications from cutting-edge research and case studies. Design/methodology/approach This briefing is prepared by an independent writer who adds their own impartial comments and places the articles in context. Findings Internal corporate social responsibility (ICSR) significantly decreases employee turnover intention. Organizational citizenship behavior (OCB) mediates the relationship between ICSR and turnover intention. CSR satisfaction moderates the positive relationship between ICSR and OCB. Originality/value The briefing saves busy executives, strategists and researchers hours of reading time by selecting only the very best, most pertinent information and presenting it in a condensed and easy-to-digest format.