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This study aims to explore and characterize the experiences of cancer patients with prior authorization processes using qualitative methods.

July 13, 2026Open Access

Patient Perspectives on Prior Authorization for Cancer Care

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Qualitative study characterizes patient views on prior authorization in cancer care, highlighting systemic issues.

This study aims to explore and characterize the experiences of cancer patients with prior authorization processes using qualitative methods.
Qualitative study design with thematic analysis of open-ended survey responses.
Participants included cancer patients recruited via social media and email lists, self-reporting prior authorization experience.
Data collection occurred from July to October 2022, with coding and theme development in May and September 2023.
Out of 178 survey respondents, 89 (50%) provided free-text responses detailing their experiences.
Key themes identified included: blinded navigation, intersecting burdens, interference with care, and a broken system.
Patients reported that prior authorization added administrative, psychosocial, and financial burdens, indicating systematic flaws in the U.S. health care.

Chino et al. (2026) studied this question.

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