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July 13, 2026Journal of Communication Management

Creating and consuming AI-generated content: ethical challenges of trust and transparency

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Authors

RARuth AvidarIMItzhak Mashiah

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Overview

Quantitative survey explores ethical implications of AI in communication, highlighting trust issues among creators and consumers.

Key Points

  • The study aims to investigate the ethical and trust-related implications of AI in strategic communication and the disparities between content creators and consumers.
  • Quantitative survey assessing AI knowledge, trust, and support for responsible AI practices among participants.
  • Comparative and correlational analyses were conducted to explore the relationships between AI knowledge, trust, and attitudes.
  • Participants included professional content creators like journalists and PR practitioners, along with content consumers.
  • Higher AI knowledge among participants correlated with increased trust and positive views of AI-generated content.
  • Creators, especially those in strategic communication, showed less support for responsible AI practices.
  • Consumers displayed stronger support for responsible AI practices despite having less AI knowledge, indicating a gap in expectations between creators and the public.

Cite This Study

Avidar et al. (2026) studied this question.

synapsesocial.com/papers/6a5482a4475c38bf615a5d2bhttps://doi.org/10.1108/jcom-11-2025-0302
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