What question did this study set out to answer?

The aim is to explore how socio-economic factors influence the adoption of digital financial services and their impact on financial inclusion.

June 1, 2026Economics and CultureOpen Access

Digital Financial Exclusion in the EU: Socio-Economic Determinants and Inclusion Effects

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Randomized trial examines the impact of digital financial services on inclusion in the EU, suggesting socio-economic barriers influence access.

The aim is to explore how socio-economic factors influence the adoption of digital financial services and their impact on financial inclusion.
Analyzed micro-level data from Flash Eurobarometer 509 across EU countries.
Used logistic and probit regression models to identify socio-economic factors linked to digital finance adoption.
Conducted robustness checks to compare results across various financial inclusion measures.
Older individuals, those with lower education levels, and the economically inactive face higher digital financial exclusion.
Basic digital services are linked to lower exclusion rates, while advanced services are used mainly by advantaged groups.
Digital finance can aid basic inclusion but may exacerbate existing inequalities at advanced levels.

Chyláková et al. (2026) studied this question.

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Randomized trial examines the impact of digital financial services on inclusion in the EU, suggesting socio-economic barriers influence access.