Virtual Education During the COVID-19 Pandemic: Challenges, Experiences and Perceptions of Faculty Members

This cross-sectional study explored the experiences, perceptions, and challenges of using virtual education among faculty members at Hamadan University of Medical Sciences during the COVID-19 pandemic. Data were collected through qualitative interviews (n = 21) and questionnaires (n = 295) administered to university officials and faculty members, respectively. The strategies implemented included technological and infrastructure enhancements, human resource training and empowerment, and the regulation of procedures and guidelines. Challenges were not solely due to weaknesses in ICT infrastructure. Therefore, it is essential to provide special privileges and incentives for professors, empower all personnel involved in virtual education, and establish new guidelines and rules.