Human Capital Development and Productivity a Study of Non Teching Staff of University of Africa Toru Orua

This study examined human capital development and productivity among non-teaching staff at the University of Africa, Toru-Orua. Specifically, the study identified the human capital development practices available to non-teaching staff, assessed their level of productivity, and identified the challenges hindering effective human capital development within the institution. The study adopted a survey research design. The population comprised 306 non-teaching staff, while a sample size of 169 respondents was determined using the Krejcie and Morgan sample size determination table. A structured questionnaire was used for data collection, and 149 valid copies were retrieved and analyzed, representing a response rate of 88.17%. Data were analyzed using univariate statistics comprising frequencies, percentages, mean scores, and standard deviations. The findings revealed that the university organized some training programmes for non-teaching staff; however, there was inadequate institutional support for professional development programmes and no clearly established training policy. The results further showed that the productivity level of non-teaching staff was generally low, as respondents disagreed that assignments were completed within the required time, that prompt services were rendered, and that staff contributed effectively to the administration of the institution. The study also found that management’s limited interest in non-teaching staff training programmes was the major challenge hindering effective human capital development. The study concluded that inadequate human capital development contributed to the low productivity of non-teaching staff. The study recommended the establishment of a formal staff development policy, increased support for professional development programmes, and a transparent staff training selection process.