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July 18, 2026Journal of Victimology and Victim JusticeOpen Access

Understanding Victim Satisfaction: Police Responses to Domestic Abuse in Wales, UK

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Authors

DWDaniel Welch

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Overview

Qualitative analysis examines how police conduct affects victim satisfaction and cooperation in domestic abuse cases, suggesting key relational factors.

Key Points

  • This research aims to explore how police response officer conduct impacts victim satisfaction and willingness to support police actions in domestic abuse cases.
  • Qualitative analysis based on survivor accounts of police contact in Mid and South Wales.
  • Focus on interpersonal practices such as listening, empathy, and respectful communication.
  • Examine the relationship between victim experiences and willingness to cooperate with police actions.
  • Victims reported higher satisfaction when they received validation and practical support from police.
  • Experiences of dismissive or judgemental interactions led to lower victim cooperation.
  • The findings support the importance of relational mechanisms in enhancing victim cooperation in domestic abuse investigations.

Cite This Study

Daniel Welch (2026) studied this question.

synapsesocial.com/papers/6a5b181c18557b26c203a1a0https://doi.org/10.1177/25166069261463304
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Also Consider

Synapse has enriched 5 closely related papers on similar clinical questions. Consider them for comparative context:

  1. 1Domestic abuse victimisation in a police workforce: victim experience and the institutional response2026
  2. 2Policing domestic abuse: the onus on first responders2024 · 11 citations
  3. 3‘There is nowhere that you can go, that I can’t find you’: The experiences of women in abusive intimate relationships with serving police officers in England and Wales2025
  4. 4Directions to Improve Police Response against Domestic Violence-Focused on the Practices of Problem Oriented Policing2024
  5. 5The Help-Seeking Experiences of Domestic Abuse Survivors in England: Insights from the Research Phase of an Experience-Based Co-Design Study2026