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Public perceptions are the decisive factor affecting ChatGPT development. Previous research mostly employed single quantitative or qualitative methods to analyze the perceptions of ChatGPT as a whole over a period of time, ignoring the dynamics of public perception. The true perceptions of ChatGPT remain an open question. We extracted 56,769 comments from 1 December 2022 to 15 February 2023 on Sina Weibo to investigate the changes in public perceptions based on sentiment and concerns. The trend analysis results revealed that positive attitudes dominated in stage 1, but attitudes reversed and negative sentiment gradually increased. Impact, Fault, and Regret were constant topics of public concern, while there were also worries about ethics and social division. Besides, excessive media publicity on ChatGPT results in over-trust, thereby affecting human-machine interaction and triggering reflections on individualism and the weakening of subjectivity. Our findings provided valuable insights for the future development of ChatGPT.
Liu et al. (Thu,) studied this question.