The use of online tools and Internet access in prisons: insights from Catalonia

This research explores the impact of digital technologies and internet access in Catalan prisons, examining their potential as tools for social reintegration and their associated security risks. The study adopts a mixe d-methods approach, combining quantitative data analysis of over 1,600 incarcerated individuals with qualitative insights from interviews with 12 professionals. Findings highlight that while technological access remains limited and unequal, digital tools such as videoconferencing and educational platforms offer significant benefits. These include maintaining family ties, improving emotional well-being, and equipping inmates with essential digital skills for societal reintegration. However, risks such as misuse of technology for illicit activities and emotional strain from external contacts were also identified. The study emphasises the need for balanced, well-regulated implementation of digital resources, ensuring both security and the promotion of rehabilitation. It concludes with recommendations to expand access to digital tools, strengthen infrastructures, and provide targeted training programs for inmates and staff, aligning with broader goals of reintegration and institutional security.