Attitude toward the Ad (AAD) is widely used in studies of traditional mass media advertising. As e-commerce becomes more important, Attitude toward the Site (AST) will gain parallel status in evaluating effectiveness. In this study, we develop and present a reliable and valid scale that measures Attitude toward a Website (AST). We then develop and present additional scales that provide more detailed information. Reasons for high and low evaluations are discussed and illustrated.
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Chen et al. (1999) studied this question.
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