This study explored the experiences of residents in Rizal regarding access to local health services, focusing on how healthcare availability, economic factors, and perceptions of government programs affect well-being. The study was motivated by persistent inequalities in rural healthcare, where residents often struggle to receive reliable and compassionate medical support. Despite active government programs, little is known about how people perceive and cope with these gaps. Most prior research focuses on structural or numerical access, leaving a substantial gap in understanding the human experience—the feelings, meanings, and coping strategies involved. Guided by a qualitative phenomenological approach, fourteen participants were purposefully selected to share their stories through semi-structured interviews. Thematic analysis revealed three main themes: (1) accessibility and availability of healthcare services, (2) socioeconomic challenges and financial burdens, and (3) perceived effectiveness and shortcomings of local health programs. Findings indicate that access is constrained by poverty, transportation barriers, and inconsistent service delivery. Residents reported anxiety, frustration, and emotional exhaustion, showing that limited access impacts both physical and mental health. The study highlights the need for inclusive, community-focused healthcare strategies that address structural and psychological barriers, strengthen trust, and enhance overall well-being in rural populations.
Rodriguez et al. (Sun,) studied this question.