A framework for strategic planning in maintenance

Purpose The purpose of this study is to introduce a framework for developing a maintenance strategic plan that links the maintenance function with the corporate strategy and integrates it with other functional areas. Within the proposed framework, a systematic process for maintenance strategic planning is described and key success factors that need special attention are identified. Design/methodology/approach An analytical methodology is adopted to develop a systematic approach for implementing the framework Findings The study finds that the involvement of major stakeholders as well as top management commitment is essential for the successful development of a maintenance strategic plan. The process of development of the strategic plan in maintenance differs from other areas because of its intangible benefits to the organization and special type of stakeholders. More emphasis should be put into handling senior management and other partners within the organization. Practical implications Senior maintenance managers and strategy developers may benefit from this study in developing their own plans. The process of developing the plan is well explained in a systematic manner that will drive the developers throughout the whole process. Originality/value The literature of strategic management and strategic issues in maintenance is summarized to set the foundation for the framework and to enrich the process of strategic planning with alternative strategies for different issues that will help in selecting the most appropriate strategy. The value of the paper is in its framework that puts elements of strategic planning together in an integrated framework.