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December 1, 1994International Journal of Operations & Production Management

Performance Measures: Gaps, False Alarms, and the “Usual Suspects”

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Authors

RSRoger W. SchmennerTVThomas E. Vollmann

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Schmenner et al. (1994) studied this question.

synapsesocial.com/papers/6a5f697c3b1677c8bf06bb50https://doi.org/10.1108/01443579410072391
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