TelefarBR: development and content validation of the national questionnaire on telepharmacy in Brazil

Introduction: Telepharmacy is an innovative healthcare model on the rise in several countries. In this context, this study aims to describe the development and content validation of the Telepharmacy Brazil (TelefarBR) questionnaire. Methods: This three-step methodological study consists of a literature review, the development of a preliminary version of the questionnaire based on Donabedian’s structure-process-outcome triad, and content validation using the Delphi technique. Results: The final version of the TelefarBR questionnaire, in Portuguese, comprised twenty questions with a content validity index above 0.80. Conclusion: TelefarBR is a questionnaire to help characterize telepharmacy in healthcare services. It is expected to be used in research aimed at informing the debate on the topic, analyzing its evolution over time, and guiding proposals for strengthening and improving clinical pharmacy using information and communication technologies.