Access, Search, and Use: Exploring Information-Related Challenges of Undergraduates in a Ghanaian University

This study explored the challenges undergraduate students at the Kwame Nkrumah University of Science and Technology (KNUST) face in searching for and using information. Using a qualitative approach and non-probability sampling, data were collected from 70 participants. The data collected from the study participants was analyzed thematically. Findings revealed key issues, including poor computer literacy, weak internet access, paywalls, information overload, and limited library hours. Additional barriers included untrustworthy sources and a lack of information sharing. The study recommends training in information searching skills, extended library hours, and improved ICT infrastructure to address these challenges and enhance information use among students.