‘You have to comply with paper’: debt, documents, and legal consciousness in Bolivia

Globally, alternative dispute resolution (ADR) advocates celebrate informality as a means to improve access to justice for poor people and to unburden courts, emphasizing the spoken dimensions of conflict resolution rather than the written product. Yet residents of El Alto, Bolivia, are preoccupied with the graphic artefacts produced by ADR programmes: conciliation accords. This article argues that Alteños pursue conciliation accords because of their isomorphism – shared physical traits – with legal documents. In mobilizing legal‐like documents as avatars of coercive state authority, Alteños reveal how the urban poor marshal ambiguous bureaucratic documentary procedures to reorder untenable social relations and to give some teeth to oral arrangements amid economic insecurity and dubious judicial prospects.