Telecommunications Industry Challenges and Opportunities in Africa: A Narrative Scoping Review

The Sustainable Development Goals (SDGs) have been adopted by many developing countries, and dynamic competition in the telecommunications sector plays a key role in achieving these goals. African countries continue to struggle with poor infrastructure, high internet costs, a shortage of skilled ICT (Information and Communication Technology) professionals, and an unreliable power supply. This scoping review examines the current challenges and opportunities on the African continent, as well as the enabling factors that could enhance the telecommunications sector and accelerate economic growth. Study data were collected following a study protocol and synthesised using an Excel sheet. This review suggests that poor foreign investment, high internet costs, low speeds, inadequate infrastructure, limited coverage, and low customer engagement negatively impact the contribution of the telecommunications sector to national GDP. Three articles highlight that modern technology has a significant positive impact on the global economy, with developing countries benefiting from this revolution. Africa has strong potential as a telecommunications market if broadband expansion is supported by robust infrastructure.