What question did this study set out to answer?

The aim is to review the evolution of ridehailing markets and analyze their operational, economic, and regulatory dimensions.

July 27, 2026Foundations and Trends® in Technology Information and Operations ManagementOpen Access

Understanding the ridehailing market

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Authors

KDKaitlin DanielsUniversity of Wisconsin–Madison

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Implication

This review synthesizes the evolution, operational challenges, and regulatory implications of ridehailing markets, suggesting significant transformations in urban mobility.

Key Points

The aim is to review the evolution of ridehailing markets and analyze their operational, economic, and regulatory dimensions.
Conducted a literature review on ridehailing market dynamics.
Organized insights around key operational levers such as driver supply management and matching technologies.
Examined regulatory responses affecting market operations.
Identified how digital platforms impact labor supply and service design.
Highlighted the challenges such as congestion and the persistence of traditional taxis.
Discussed the potential impacts of regulations on worker classification and driver entry.

Cite This Study

Kaitlin Daniels (2026) studied this question.

synapsesocial.com/papers/6a6700a340bca442e0d4a7ea https://doi.org/10.1108/fttom-06-2025-0123

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Implication

This review synthesizes the evolution, operational challenges, and regulatory implications of ridehailing markets, suggesting significant transformations in urban mobility.

Understanding the ridehailing market

Discussion

Member takes

Implication

Key Points

Cite This Study

Understanding the ridehailing market

Discussion

Member takes

Implication

Key Points

Cite This Study

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