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Qualitative study examines digital financial literacy in older adults, revealing adaptive learning pathways and trust factors.
This study examined digital financial literacy (DFL) among older adults in Sweden, with the aim of refining its conceptualisation for highly digitised welfare states. Sixteen semi‐structured interviews with individuals aged 65–93 across two municipalities were analysed inductively. While online banking and Swish were nearly universal, adoption trajectories varied; smartphones dominated everyday payments, whereas personal computers were reserved for complex transactions. Learning pathways combined self‐directed exploration, family and peer support and senior centres. Trust in banks enabled uptake, while psychosocial readiness and social resources shaped confidence. Women reported heightened fraud exposure. Findings position DFL as an adaptive, context‐dependent capacity.
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Lundell et al. (2026) studied this question.
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