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Gerard M. Castro, PhD, MPH, PMP, is Project Director, Patient Safety Initiatives, The Joint Commission, Oakbrook Terrace, Illinois. The author declares no conflicts of interest. Address for correspondence: Gerard M. Castro, PhD, MPH, PMP, Patient Safety Initiatives, The Joint Commission, 1 Renaissance Boulevard, Oakbrook Terrace, IL 60181 ([email protected]).
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Gerard M. Castro (2019) studied this question.
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