Tyler (1986) proposed that procedural justice was a more important factor in the evaluation of institutions when an individual's association with same was forced or compelled than when the association was voluntary. Unfortunately, Tyler's induction of a moderator effect was based upon questionable interpretations of data, and no deductive attempt was made to explain the phenomenon in theoretical terms. The present study confirmed the moderator effect of voluntariness of association by examining the patterns of correlations between institutional evaluations and procedural justice under two conditions—for members and non‐members of open shop (voluntary association) and agency shop (compelled association) unions. The concept of personal control was used to account for the moderator
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Gordon et al. (1989) studied this question.
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