A Structural Model of the Effects of Collaborative Culture and Knowledge-Centered Culture on Knowledge Quality: Mediating Role of Knowledge Sharing

This paper investigates the effects of Collaborative Culture (CC) and Knowledge-centered Culture (KC) on Knowledge Quality (KQ) in Jordanian higher education. The mediation of Knowledge Sharing (KS) in these relationships was also investigated. Based on a convenience sample from academic staff of Jordanian public and private universities, structural equation model was used in analyzing the aforementioned effects and testing the study's hypotheses via EQS 6.0 Software, which were gathered from 411 respondents. Results demonstrated positive and significant effects of CC, KC, and KS on KQ. The strongest effect was from CC, while KC had the least effect. Compared to KC, CC had stronger effect on KQ. Structural path analysis results showed the sequential model from CC to KC to KS and finally to KQ, illuminating 58.7% of the variance in KQ. Mediation analysis results affirmed partial and significant mediation of KS in the relationships between both CC and KC and KQ. Findings of this study are valuable to both managers and practitioners, especially to those involved in knowledge-intensive sectors, given the value of knowledge-supportive culture, and the significance of KS in increasing KQ. This study highlights the effect of KS in leveraging organizational cultures in enhancing knowledge quality, in Jordanian higher education institutions particularly.