Implementing AI-assisted cross-cultural training for hospitality interns and its boundary conditions: the development of cultural intelligence and career-related outcomes
Randomized trial examines career outcomes of AI-assisted cross-cultural training in interns, suggesting effective integration is needed.
Key Points
This study aims to examine the outcomes of AI-assisted cross-cultural training for hospitality interns and explore the psychological mechanisms underlying these outcomes.
Analyzed data from 456 hospitality interns in China receiving five months of AI-assisted cross-cultural training.
Collected data at two time points to assess the impact of AI-CCT on cultural intelligence and career-related outcomes.
Used constructivist and transformative learning theory to frame the research model.
Interns' positive evaluation of AI-CCT positively influenced their cultural intelligence (CQ).
Higher CQ was related to increased career curiosity and career confidence.
Moderating effects of perceived ease of use of AI-CCT and internship length on career development were significantly supported.