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August 1, 2026Journal of Ambulatory Care Management

Women’s Experiences With Telemedicine: Predictors of Satisfaction in Ambulatory Care

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Authors

MPMona PolavarapuSSSara ShihabSSSamuel Savitz

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Overview

Cross-sectional analysis reveals that demographics and social factors influence telehealth satisfaction in women, indicating areas for improvement.

Key Points

  • This study aims to explore the relationship between demographics, social determinants, and telehealth satisfaction among women.
  • Cross-sectional analysis of data from female patients at Mayo Clinic Health Care System (N=51,512)
  • Logistic regression analysis to assess satisfaction based on demographics and social determinants of health
  • Evaluated factors including age, race, marital status, Elixhauser score, and various risk assessments
  • Older age was linked to lower satisfaction in scheduling appointments but higher satisfaction in care recommendations.
  • A higher Elixhauser score correlated with reduced satisfaction regarding audio and video quality.
  • Identified factors for targeted interventions to enhance telehealth satisfaction and equity.

Cite This Study

Polavarapu et al. (2026) studied this question.

synapsesocial.com/papers/6a6d989ee258b358b3c6c34dhttps://doi.org/10.1097/jac.0000000000000563
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