Relational Competencies, Fear of Crime, and the Turnover Intentions of Transport Platform Drivers

Transport platforms are involved in work alliances with gig workers, such as sharing resources. However, previous research into turnover intentions has sparsely explored their work relationship. This study innovates by examining the relationship between relational competencies, psychological capital, and the fear of crime on the turnover intentions of gig drivers. Data from 200 drivers were collected in São Paulo, Brazil, and analyzed using SEM. The results indicate that relational competencies, psychological capital, and fear of crime influence gig workers’ turnover. Relational competencies affect turnover indirectly through psychological capital, while fear of crime impacts it both directly and indirectly.