Randomized trial tests social rewards' effects on social media engagement among habitual users, suggesting limited influence of motivations on behavior.
Motivations that drive initial or occasional actions may have less impact as people repeat a behavior and form habits that are automatically cued by contexts.We tested this shifting role of motivation with social media engagement.Specifically, we assessed how the posting rates of habitual and nonhabitual social media users varied with social rewards of others' reactions and comments (preliminary study, Study 1) and with a platform design change in 2007 that increased the salience of one's own and others' posts (Study 2).In a preliminary study with Instagram users and Study 1's controlled observation of Facebook posting, non-habitual users increased engagement after receiving social rewards on a prior post, whereas habitual ones were unaffected.In Study 2, occasional Facebook users were motivated by the platform design to engage more online but frequent users were not; instead, their posting was disrupted by the new platform features.Finally, suggesting that these effects were not due to waning motivation, habitual users self-reported being concerned about others' reactions and predicted they would increase engagement following rewards and the platform change.Thus, frequent users responded automatically out of habit despite these motivations.
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Anderson et al. (2023) studied this question.
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