During a series of in-depth interviews, an augmentative communication user reflected on the effectiveness of the devices designed for her during her school career. Data secured through 104 hours of interviews were analyzed for emerging themes. These themes indicated several tendencies: giving a disproportionate amount of emphasis to “device usage” over “speech usage,” overlooking major limitations in certain augmentative devices, and allowing professionals to dominate the decision-making process. Implications of these findings are addressed in the “Discussion” section.
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Smith-Lewis et al. (1987) studied this question.
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