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March 19, 2020Journal of Hospitality and Tourism Technology

Exploring influential factors affecting guest satisfaction

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Authors

MLMinwoo LeeKorea UniversityYCYanjun CaiADAgnes DeFrancoGlobal College

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Cite This Study

Lee et al. (2020) studied this question.

synapsesocial.com/papers/6a6f47b75d37378ac1dc5ac8https://doi.org/10.1108/jhtt-07-2018-0054
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Also Consider

Synapse has enriched 2 closely related papers on similar clinical questions. Consider them for comparative context:

  1. 1The Psychological Meaning of Words: LIWC and Computerized Text Analysis Methods2009 · 5,907 citations
  2. 2A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions1980 · 9,952 citations