Mitigation of Medication Mishaps via Medication Therapy Management

Medicare Advantage Prescription Drug members enrolled with Health Alliance Plan (HAP) eligible for MTMP during 2006 and 2007

Medication Therapy Management Program (MTMP) involving medication history review, adherence check, telephone contact by clinical pharmacists, and collaborative patient-centered pharmacotherapy plan

Eligible individuals who declined enrollment in the MTMP

Electronically measurable clinical outcomes (including adherence to drug therapy for heart failure, insulin use, and gastrointestinal bleeds) and total prescription per member per month costs ($PMPM)