Answers are grounded in this paper and cite their sources.
"This book aims to provide useful information to those interested in the many functions of talk at work. It should be useful to those teaching courses on business or interpersonal communications; language in the workplace; discourse analysis; communication studies; programmatics and sociolinguistics. It should also be of interest to workplace practitioners, and especially those involved in Human Resources training, communication skill development, and professional development and education."--BOOK JACKET.
No takes yet. Share an insight, caveat, or question.
Holmes et al. (2003) studied this question.
Synapse has enriched 10 related papers. Consider them for comparative context: