The New Public Management movement was only the latest demand that public organizations promote efficiency by adopting business methods. There again followed reactions from those arguing that other values, such as equity, citizen participation, and democracy, are as important as efficiency. This article suggests that an economic rather than business perspective on efficiency may usefully contribute to the scholarly conversation. It also suggests that it is “efficient” to identify the public values in play within any given situation.
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C. Grandy (2009) studied this question.
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