The article discussed consumer participation in the assessment and development of sustainable innovations, i.e. new technologies and services that have the potential to radically reduce natural resource use. Needs and contexts for consumer involvement were identified, and three case studies that each adopted a different approach to consumer participation were presented. The discussion included lessons learned from these case studies, and it identified priorities for future research and development.
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Heiskanen et al. (2005) studied this question.
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