Virtual Nursing Initiatives in an Urban Hospital System with a Flagship Academic Hospital and Seven Satellite Hospitals: A Discussion of Successful Interventions and Future Directions

This is the authors' abstract. We don't add key points for this paper.

The implementation of virtual nursing enables remote support, reducing the workload of bedside nurses and enhancing patient care. Its use expanded in response to workforce shortages during the COVID-19 pandemic and has since gained approval from both bedside staff and patients, while also helping to mitigate staff burnout. Virtual nursing interventions have been shown to improve patient safety and the quality of care. At our institution, virtual nursing is facilitated through an artificial intelligence-assisted care platform, delivered via mobile carts equipped with tablets or two-way wall-mounted cameras with audio and visual capabilities. This discussion will highlight virtual nursing initiatives across our academic flagship hospital and seven satellite hospitals, which commenced in June 2022, as well as our vision and goals for future expansion.