Physicians' acceptance of mobile communication technology: an exploratory study

The study aims to contribute to the research on technology acceptance behaviour of professional physicians by extending its theoretical validity and empirical applicability in a new mobile communication technology context. We propose and empirically examine a research model using data collected from 151 physicians working in the healthcare sector in Finland; with the aid from previous research into the adoption of information systems, mainly TAM, UTAUT and PIIT. The results suggest that our proposed model could provide adequate explanations for physicians' intentions to use the mobile system (Nagelkerke R² = 0.654). The important determinants of physicians' behavioural intentions in early exposure to the mobile system are: perceived usefulness, the interaction effects of PIIT and age on ease of use, and of age on compatibility. Gender and hands-on experience of the system have different effect on physicians' perceptions of the system.