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In this paper, cloud computing standards are discussed. The basic idea of cloud computing is simple: centralized service organizations maintain and support IT services, freeing users from nearly all operational and administrative burdens. These service organizations are often subdivided based on whether they provide software-as-a service, platform-as-a-service, and infrastructure as-a-service, but their need for standards appear similar. The biggest need is for evaluative standards that let customers assess the security and reliability of cloud vendors.
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Borenstein et al. (2011) studied this question.
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