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March 7, 2020Nursing Research and PracticeOpen Access

Patients identified competence, therapeutic environment, and confidentiality as determinants of satisfaction, while poor responsiveness, pain management, health education, and communication were key areas of dissatisfaction.

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Why the study?

Hypertension is a rapidly increasing cause of death in Sub-Saharan Africa, and adherence requires patient satisfaction, which depends on congruence between patient expectations and actual nursing care received.

Population

16 patients with hypertension previously admitted at KBTH in Ghana

Design

Qualitative phenomenological study using in-depth interviews

Authors

KKKennedy Dodam KonlanMAMavis Armah-MensahRARita Aryee

Discussion

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Overview

Patients view nurses as central to hypertension management in Ghana; supports expanded nurse-led models in SSA but leaves open optimal care alignment strategies.

Structured PICO

P
Population
16 patients with hypertension from the hypertensive Out-Patient Department (OPD) Clinics of the Medical Department at the Korle-Bu Teaching Hospital (KBTH) in Ghana, with a history of previous admission(s) at the KBTH during the immediate past six months.
I
Intervention
Nursing care (qualitative exploration of expectations and satisfaction)
O
Outcome
Expectations and satisfaction with nursing carepatient reported

Hypertensive patients in Ghana identified specific areas of satisfaction and dissatisfaction with nursing care, highlighting the need for targeted continuous professional development and better staff distribution to improve care.

Cite This Study

Konlan et al. (2020) studied this question.

synapsesocial.com/papers/6a710f2f5671bbf00bc2d2e1https://doi.org/10.1155/2020/6094712
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Also Consider

Synapse has enriched 5 closely related papers on similar clinical questions. Consider them for comparative context:

  1. 1Nurses’ role in the management of patients living with hypertension in a district hospital in Ghana: a qualitative study2026
  2. 2Health seeking behaviors of nurses diagnosed with hypertension and providing health care in resource-constrained setting in a rural part of Northern Ghana: A qualitative study2026 · 1 citations
  3. 3Nurses’ knowledge of hypertension care and associated factors in the Northern Region of Ghana2026
  4. 4Support needs of people living with hypertension in Ghana: the voices of the patients.2026
  5. 5Hypertension self-management support: relationship between nurses’ knowledge, self-efficacy, and practice in Ghana2026