Social sustainability in supply chains: A framework and a Latin America illustrative case

Social issues are under-represented in sustainability, considering historical predominance of economic and environmental issues. This also applies to Sustainable Supply Chain Management. Even with its definition clarified regarding Triple Bottom Line, research still advances disproportionately in environmental and economic dimensions, facing the social dimension. This research aims to analyze how social sustainability is addressed in focal firms and managed into its supply chain. The study explores the concepts of social issues and governance mechanisms, presenting elements discussed in the literature. A framework for managing social sustainability in supply chains is presented, followed by a case to illustrate the discussed concepts in a Latin American context.