Reports of appalling nursing care cause shame, bewilderment, and anger. Failure to care is an act of betrayal. Delamothe's editor's choice prompted much discussion among nurses completing their MScHC at the University of Glasgow. 1 These nurses hold nursing to be a caring profession with clinical expertise, good communication, and compassion as the cornerstones of practice.
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L. N. Smith (2011) studied this question.