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Information literacy is about people's information practices in their information and communication technology (ICT) environment. Increasing access to ICTs to bridge the digital divide has implications for the information literacy needs of people in developing communities. The research described in this paper investigated development workers' perceptions of information literacy needs amongst local staff participating in community development projects in cross‐cultural situations. A phenomenographic approach was used to elicit five hierarchically related, qualitatively different understandings of information literacy needs within the development context. The results reveal possible directions for those involved in bringing ICTs into workplace settings within developing communities.
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McMahon et al. (2002) studied this question.
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