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Analyses critically the conceptual basis of the management standards developed by the Management Charter Initiative (MCI) and the claims both for and against the utility of the standards. Identifies a number of conceptual weaknesses of the management standards and makes proposals to overcome them. Points out that the lack of empirical evidence to substantiate certain aspects of the MCI’s claims is a major deficiency. Concludes that examples of organizations which have used the management standards and achieved business benefits as a result are urgently needed.
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John Loan‐Clarke (1996) studied this question.
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