This article proposes an integrated product classification scheme. It is argued that, in view of the 1985 definition of marketing, one classification for all products—goods, services, and ideas—is sufficient. This classification adds “preference” products to the conventional convenience, shopping, and specialty categories. These categories are defined in terms of the effort and risk dimensions of price—as perceived by both organizational and ultimate consumers.
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Murphy et al. (1986) studied this question.
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