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ll Product Range Organizing Usability Work As broad and varied as it may be, design influence still must maintain a user-centered perspective. usability coordinators and technical staff. Usability coordinators and support staff reserve lab space, schedule and coordinate site visits, recruit participants fitting a very wide spectrum of profiles from all over the world, and manage the distribution of gratuities for participating. The lab technicians keep the laboratory tools and equipment working and at the state of the art. Together, the staff conducts an average of 74 studies per month, involving an average of 670 participants per month, as well as an average of 15 site visits per month involving an average of 57 site visit participants per month. Product work is done by separate usability organizations in many different areas including children's products, Web products, hand-held devices, office products, and operating system platforms. Finally,
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Müller et al. (1999) studied this question.
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